Solutions › Portal for healthcare professionals
Portal for healthcare professionals
A space for surgical technique guides, IFUs, certificates, training, and product updates, connected to the catalog and designed for the people who use that information in practice.
The surgical technique guide arrives on WhatsApp the night before surgery.
When does this solution make sense?
| When it makes sense | It's for | It's not for |
|---|---|---|
| A company whose main audience is the healthcare professionals who use the product. | ||
| A company that produces surgical technique guides, IFUs, and certificates for each product and wants to keep them separate from the rest of the site. | ||
| Deciding which access mechanism applies, whether self-declaration or a verified account. The company decides that with its regulatory team. | ||
| Managing regulated documentation or its version control, which stays in the hands of the technical director. |
How this solution comes together
By product or by document number?
Both. A useful portal is organized around the ways healthcare professionals actually search.
Access for healthcare professionals, with the mechanism the company decided on.
Download data to know which material actually gets used.
Work · SAI
1,396 people downloaded technical documentation in 39 days.
There were 8,153 downloads in the 39 days after launch, and IFUs and surgical technique guides were viewed as often as product pages.
FAQ
Should downloading surgical technique guides require registration, or should they remain open?
The company decides that with its regulatory team. Registration shows who downloads; open access makes the document easier to find. The two approaches can be combined by document type.
What's the difference between a technical library and a list of downloads?
A list forces people to know which file to look for. A library links each document to its product, its procedure, and its version, and it can be searched.
Who keeps the portal up to date?
The company's team, with a publishing and validation workflow. If needed, we support it month by month.
Can product news be published?
Yes, with the same review as the rest of the content. What's said about each product is validated by the company before it's published.